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Privacy Policy (B2B)

We store and process your business information and your personal information as needed to fulfil your order and for legal and regulatory reasons. We have a full privacy policy available on, but in addition, please be aware of the following:

What data do you collect?
Name, business address & phone number (for shipping), business email address (for correspondence and marketing if you opt in to our Trade newsletter). Our website collects IP address and additional information via Google Analytics and Facebook Pixel.

Who do you share my data with and how is it used?
Google, so we can email you and send you documents.
Atlassian Jira & Confluence so we can track your order lifecycle and plan our work.
Freeagent, so we can send you invoices.
Slack, so we can discuss your order requirements internally.
Dropbox, so we can store encrypted backups of our data.
Shipstation, so we can dispatch orders to you.
Royal Mail OBA, so we can dispatch orders to you.
Mailchimp if you decide to sign up to our amazing trade newsletter.
Analytics & search engine providers that assist us with the operation & improvement of our website.
With other people & organisations and only if we have to by law.

Where is my data stored?
Our people are based in the UK, but the providers above can be based in the UK, Europe, America and Australia so your data may be processed there.

Your rights to your data
Ask us for a copy
Ask us to correct it if we have it wrong
Ask us to delete it (note that for HMRC some data must be legally kept for up to 6 years)
Ask us to stop or restrict processing of it
Ask us to send it to another company
Withdraw your consent if you've given it to us